Each order will be quickly processed and delivered to your home or office. We ship products anywhere in the United States and its territories using the shipping method of your choice. When an order is placed we will estimate delivery date based on the availability of the item(s), shipping method and destination.
Our shipping charges are determined by the total dollar amount and weight of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please email us at firstname.lastname@example.org to discuss international ordering options.
All shipping quotes outside of the Jamaica and the United States do not include any duties or other charges that may be applied by your country’s government. The customer is responsible for any duties, taxes, or other applicable fees.
Orders placed before 5 p.m. EST Monday – Friday will be packed and shipped the same day throughout the continental United States. Same-day shipping doesn’t apply if your order is placed over the weekend or on major U.S. holidays such as Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. These orders will be shipped the next business day.
Standard shipping method: Order arrival will be between 2-5 business days depending on the location.
Expedited Shipping: FedEx, UPS or US Postal Service next day service may reduce the amount of time your order spends in transit. Remember to check UPS, FedEx or US Postal Service tracking on estimated shipping times to your location.
For faster delivery, you can choose one of the following options:
- One-Day Expedited Shipping (Delivers in 1 Business Day)
- Two-Day Expedited Shipping (Delivers in 2 Business Days)
- Three-Day Expedited Shipping (Delivers in 3 Business Days)
Additional fees applied for faster delivery.
Shipping outside of Jamaica and the United States: International orders are subject to review by our Credit Department, prior to processing. Wire transfer payments are preferred for orders over $500 shipping outside of Jamaica and the continental US and its territories.
Orders over $500 will require a signature at delivery.
Out of Stock Items
An email notification will be sent to your inbox whenever an item is temporarily out of stock and it cannot be fulfilled in 1-2 business days. A street address is required for all FedEx, UPS and US Postal Service shipments.
Note: if you order several items and only one item is on backorder, a partial shipment will often be sent as a courtesy if you are in the US or Canada. The backordered item will be sent to you once it is back in stock.
Bulk or Wholesale Shipping
Contact our customer service department at 1-876-818-2143 or email email@example.com for bulk/wholesale shipping.
Sensitive Product Shipping
Temperature sensitive items are handled with extra care. These products are packed using ice pack and Styrofoam Cooler (flat cooler fee applies). For more information on our refrigerated product policies and processes please email us at firstname.lastname@example.org.